Effective October 22, 2026
Rapid Dry Restoration of the Thumb ("we", "us") runs this website so you can reach us about water, fire, storm and mold damage. This page explains what we collect when you use it, what we do with it, and how to ask us to delete it. It is written to be read, not to be skipped.
What we collect
- When you send a form: your name, phone number, email address if you give one, your town, what happened, and anything you write in a message.
- When you send photos: the photos you choose to send and the details above. Photos are re-saved on our side, which removes location data your phone may have stored in them.
- When you call: your phone number, as with any phone call.
- When you visit: the pages you view, the type of device and browser, and the site or ad that brought you here. We do not try to identify you from this.
Why we collect it
To call or email you back about your job, to send a crew to the right place, and to keep a record of the request while we work on it. The visit information tells us which pages and ads are useful so we can improve them.
Where it goes
- Form details are emailed to us and stored in the website's database.
- Photos are stored privately in cloud storage. They are never shown on the public website.
- The website is built and maintained for us by Thumb Coast Tech, who can see this information to keep the site running. They do not use it for anything else.
- We do not sell your information, and we do not share it with anyone else except as needed to do the work you asked about, or where the law requires it.
Cookies and advertising
This site uses Google Tag Manager, Google Analytics and Google Ads conversion tracking to measure visits and to see which ads lead to calls and form requests. These set cookies in your browser. If you reach us through a Google ad, Google may show a forwarding phone number instead of our usual number so the call can be counted; the call still comes straight to us. The site also keeps its own simple page-view counts that do not identify you.
Our forms are protected by Google reCAPTCHA, which checks that a submission comes from a person. Google's privacy policy and terms apply to that check.
You can block or clear cookies in your browser settings. The site works without them.
How long we keep it
Requests are kept while we work on the job and for our records afterwards. Photos that were sent with a request are kept with it. You can ask us to delete any of it at any time.
Your choices
To see what we have about you, correct it, or have it deleted, call us at (989) 550-9891 or use the contact page. We will confirm when it is done.
Changes
If this policy changes, the new version is posted here with a new effective date.
Rapid Dry Restoration of the Thumb · Kinde, MI 48445 · (989) 550-9891